Help

Find answers to commonly asked questions here.


How do I rent a car?
Download the app, register, verify your license and payment, then find a nearby car and book it.
How do I unlock the car?
Once your booking is confirmed, use the Unlock button in the app near the car.

What happens if the car is damaged?
Report any pre-existing damage before starting your trip using the in-app photo feature.
What is the fuel policy?
Cars should be returned with the same or more fuel level as at the start of the trip.